Privacy Policy

Privacy Policy

Last Updated: 11/5/2024

Dash Global Transport LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or contact us directly. By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect Personal Information

We may collect personal information that you provide directly to us, including:

• Contact Information: such as your name, email address, phone number, and mailing address.
• Payment Information: for billing and payment purposes.
• Identification Information: for verification when providing certain medical transportation services.

Automatically Collected Information

When you interact with our website, we may automatically collect information about your device and usage patterns, including:

• IP Address
• Browser Type and Version
• Pages Visited
• Date and Time of Access

Special Categories of Information

For certain medical courier services, we may handle sensitive information (e.g., patient details or medical information). This information is collected and processed strictly for the purposes of service delivery and complies with all applicable health and privacy laws, including HIPAA.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: Including pick-up, transportation, and delivery of      packages.
• To Process Payments: To manage and fulfill payment obligations.
• To Communicate with You: About your services, updates, and any inquiries.
• To Improve Our Services: To monitor usage and improve our website and services.

We use secure systems to store and manage all sensitive information and adhere to industry-standard security practices.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information with:

• Service Providers: Third parties that assist in service delivery, such as      payment processors or technology providers, with whom we have      confidentiality agreements.
• Legal and Regulatory Authorities: If required to comply with laws or legal requests, or to protect our rights and operations.

Sensitive information related to medical courier services is disclosed only as necessary and in compliance with HIPAA and other applicable laws.

4. Data Security

We implement technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes:

• Encryption of sensitive information
• Access Controls to restrict information to authorized personnel only
• Regular Audits to assess and enhance data security practices

While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Your Choices and Rights

You have the right to:

• Access and review the personal information we hold about you.
• Request Corrections to any inaccuracies.
• Request Deletion of your information, subject to legal obligations.
• Opt-Out of receiving marketing communications from us by following unsubscribe instructions or contacting us directly.

6. Retention of Information

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Sensitive information related to medical courier services is stored in accordance with HIPAA regulations and industry standards.

7. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to third-party sites, and we are not responsible for their content or privacy practices. Please review the privacy policies of those websites before interacting with them.

8. Policy Changes

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Dash Global Transport LLC
Cleveland, OH
Email: sales@the-dgt.com
Phone: 800-761-7573